Compliance
For a transparent financial ecosystem
At CurrencyBird, we are committed to preventing fraud and crimes such as money laundering and terrorist financing. That is why we work with rigorous compliance policies, procedures and controls in every transfer we make.
We have a compliance team specialised in the field, which ensures good practices in our company and constantly trains each of its members. Regardless of our role or function, at CurrencyBird we all know and carefully follow the guidelines and principles defined in our compliance programme.
We believe an important part of our work is to always be up to date on regulatory matters and to collaborate in crime prevention, and in the transparency and security of the digital financial sector. Therefore, we provide you with a channel to report, in an absolutely confidential manner, practices or activities that you consider may violate current regulations.
Complaint channel
If you are aware of or witness any of the offences established in Law 20.393, such as money laundering, terrorist financing, bribery of national and foreign public officials, receiving stolen goods, incompatible negotiation, private corruption, misappropriation, unfaithful administration and others; you can cooperate in the prevention and prosecution of these by contacting the compliance officer of CurrencyBird, through our complaint channel, or by writing directly to denuncias@currencybird.cl
The complaint can be made anonymously or including your personal and contact details.